Hospitality
HR support for restaurants, hotels and hospitality teams.
Shifts change every week, turnover is high and peak season never waits. Your own HR professional keeps hiring, scheduling rules and staff issues under control while you run the floor.
Free. 15 minutes. No pressure.
Pressure points
Where HR gets hard in hospitality.
High turnover
Frequent rehiring needs a repeatable hiring and onboarding routine.
Scheduling and overtime
Changing shifts raise questions about hours of work, breaks and overtime.
Statutory holiday pay
Holiday pay rules differ by province and are easy to get wrong.
Part-time and young staff
Teams with many part-time and student workers need clear policies and records.
Conflict and complaints
Guest complaints and staff disputes need a fair, documented response.
Tip and gratuity policies
A written policy helps everyone understand how tips are handled.
How we help
What your HR professional takes off your plate.
Which plan fits
Most hospitality teams choose Partner.
Partner gives you a named HR professional, with a backup, who knows your team and handles onboarding, offboarding and policies. Very small teams sometimes start with Essentials. See every plan, and what each includes, on the plans page.
Common questions
Questions from hospitality owners.
Can you help us hire quickly for peak season?
Yes. We help with offers, onboarding and records. Recruitment is quoted separately for each active role, and we agree on it before we start.
Do you handle scheduling software or payroll?
No. We advise on the HR rules around scheduling, hours and pay, and we can help you choose a practical approach. Your scheduling tool and payroll provider stay as they are.
Do you know the rules in my province?
We work with employers in BC, Alberta and Ontario, and your HR professional works within the rules where you operate. If a situation needs a lawyer, we will tell you.
How do we get started?
Book a free 15-minute call. We will talk through your team and your questions, and tell you honestly whether a plan fits.
Next step
Ready to talk about your team?
Book a free 15-minute call. We will talk through your team, your questions and which plan might fit.
Pacific Link HR is a trade name of 1585184 B.C. Ltd.